Revamp and Refresh: Why Your Employee Handbook Needs an Update
The great thing about a handbook is that it’s, well, handy! Correction: The great thing about a handbook is that it’s handy when it’s up to date. An out-of-date handbook? That’s about as useful as a snack that’s past its expiration date (Gross!). But regularly updating your employee handbook is the key to ensuring its usability never surpasses its shelf lif...
July 31, 2024 READ MORE
10 Signs a Company Needs a Culture Change (And What To Do About It)
Organizational culture plays a vital role in shaping a company’s values, behavior, and overall success. It can become the main driving force behind any organization’s success. In particular, organizational culture sets the tone for overall corporate performance and employee engagement. However, there are instances when a company may need a culture change to adapt to...
September 30, 2023 READ MORE
3 Key Reasons Why Companies Need a Crisis Communication Plan
In today’s fast-paced and interconnected world, companies face a variety of potential crises that can impact their reputation, financial stability, and overall success. From natural disasters and product recalls to data breaches and social media controversies, the need for effective crisis communication has never been more important. Having a crisis communication plan...
June 6, 2023 READ MORE
Managing Change: 5 Ways a Writing Agency can Help with Change Management
Change is everywhere. It is one of the few things one can consistently expect. Stopping change is virtually impossible. Therefore, professionals must find a way to adapt to change and thrive from it. In this regard, change management is a crucial task that organizations must master. Getting change management right can have a significant impact on an organization’s ove...
August 17, 2022 READ MORE
Document Management – How To Make Sure Employees Can Find Critical Business Info When They Need It
Let’s be honest…document management is probably not on the top of your priority list. You may even have an “old school” filing cabinet, where your company stores copies of personnel files and HR paperwork. You have to admit, though, that digging through physical files (or even unorganized files on your computer desktop) is not exactly an efficient business prac...
August 25, 2020 READ MORE
Getting a Handle on your Business Documents
Policies. Procedures. SOPs. Instructions. Standards. These aren't just fancy buzzwords tossed around the office. These are documents that, when written well and used correctly, will save you mounds of time, money, and frustration. Defining the differences All of these documents are different and serve various functions. If you are not familiar with their...
July 24, 2020 READ MORE
Updating Training Materials Quickly and Efficiently
If you have ever managed a company, you know that training materials are a necessity. However, ensuring that those training materials are up-to-date can be an overwhelming task. Medium- and large-size organizations face content consistency challenges all the time. We know that overcoming these challenges may feel like an uphill battle or a backburner project constantly...
November 7, 2019 READ MORE
How to Test an SOP Before Rolling It Out
If you’ve recently completed a Standard Operating Procedures document (SOP), you may be tempted to roll it out without testing it. After all, you put a lot of hard work into it, right? And there’s no way you made a mistake by failing to recognize a skipped step or issuing unclear instructions. But the truth is, it happens all the time. You see, when we get too close...
June 10, 2019 READ MORE
Six Benefits of Written Standard Operating Procedures (SOPs)
From training and hiring to work policies and procedures, Standard Operating Procedures -- or SOPs -- help companies stay organized, operate smoothly, and ensure that employees understand how to accomplish their assigned tasks. But here’s one thing we’ve learned from more than a decade of working with companies of all sizes: Even though nearly all companies have som...
August 21, 2018 READ MORE
INTRANET CONTENT, WRITING, AND GRAPHICS
[block_heading content="Deciding on Content for Your Intranet" size="h2" color="#000000"][[/block_heading] What makes you want to open your morning news source? A shrieking headline? [caption id="attachment_23030" align="alignnone" width="300"] Photo by Andrea Piacquadio from Pexels[/caption] A New York Times Morning Briefing text every five minutes on your IPhone? The...
July 13, 2018 READ MORE
