Our Services Include:
STRATEGIES AND TACTICS
Procedural Documentation Planning
Our experienced project managers will analyze your documents to assess how they function within your organization. We’ll begin by mapping your current workflows and defining key challenges, such as unclear standards, outdated methods, or lack of workflow consistency. Then, we’ll develop your project teams, set your project schedules, and manage your review and approval processes throughout the project.
Process and Efficiency Mapping
As its name suggests, process and efficiency mapping uses visual guides to show people how a process works end-to-end. We’ll help you identify any missing pieces in your process or workflow documentation then create flowcharts, diagrams, swim lanes, and other visual representations to fill in the gaps.
Documentation Management Support
There’s no point in creating a document if you don’t know where to store it, how to retrieve it, or what to do when it’s out of date. The Writers For Hire can help you set up SharePoint document repositories, develop review and approval flows, shop documentation management systems that meet your needs, and work with our vendor partners to assist with documentation migration, data cleanses, P&ID change management systems, and document control systems.
Process Implementation & Training
Getting your employees on board with new processes can sometimes present a challenge, especially when team members prefer to do things how they always have. Our process managers will help you overcome this concern by developing a process implementation and training campaign. We’ll help employees see how the new ways of working will benefit them, and then provide training that engages people through methods such as interactive learning, gamification, and staggered instruction. We’ll also manage every aspect of your process implementation – from KPI tracking and focus groups that help you understand what’s working to content management and storage.
DOCUMENT CREATION
Procedural Documentation
We write, edit, and proofread your procedural documents to ensure standardization and uniformity of text and formatting. But we don’t stop there – you receive a complete set of dynamic templates, a test run with your employees, and seamless document integration into your content storage and retrieval system.
Corporate Policies
A company policy is a document that provides a general overview of your organizational values. It can cover anything from your stance on the environment to what constitutes workplace harassment. Our corporate business writers have experience crafting policies for major corporations in a wide range of industries. We collaborate with your SMEs to fill policy gaps within your organization, write concise guidelines, edit for clarity, and proofread your document to ensure a clean final draft.
Safety Documentation
Safety documentation is vital, but that doesn’t mean it has to be boring. Whether you’re introducing new safety procedures or reminding employees of long-standing policies, we’ll work with your SMEs to create engaging, motivational web pages, posters, newsletters, and training materials. We can write and manage your entire safety campaign, no matter how large or complex.
Standard Operating Procedures
If you’re looking to close gaps in efficiency, customer service, or quality control, a robust set of standard operating procedures can be your best friend. We’ll help you map your ideal processes, work with your SMEs to write the SOPs, and develop a distribution system to ensure smooth company-wide adoption.
