Making Confirmation Emails Fun – No, Really!
I had to share this. So, I bought some shoes from Zappos.com last month, and the day after I placed my order, this fun little confirmation email landed in my inbox: “Yay” is right. Zappos took something that could have been bone-dry and made it fun and funky. Especially when compared to this sturdy, functional-not-fashionable confirmation email from another (Probl...
May 27, 2010 READ MORE